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ATD Accidental Trainer is an ATD podcast, sponsored by Over Drive, featuring bimonthly interviews with industry experts who share stories and tips about how to grow your training career. Hosted by Alexandria Clapp, ATD Accidental Trainer covers trends, strategies, and actionable information for talent development professionals.

May 15, 2024

Katy Chandler, the VP of Talent Management at DuraServ, developed an internal credentialing program to train her industry’s frontline technicians more efficiently and effectively.

Katy shares how the program evolved to become a talent recruiting and retention tool by creating a visible career path for both new and...